Quality policy of Precise Metal Production
Quality and reliability form the foundation of our long-term successful business activities. For us, quality means meeting and, wherever possible, exceeding both the explicit and implicit expectations of our customers. In this sense, our quality is an important criterion for customers in their purchasing decisions and order placements, as well as for maintaining long-term customer relationships.
Precise Metal Production GmbH & Co. KG always acts in the interest of its customers and is a reliable partner. We also maintain a cooperative relationship with our suppliers, who are an indispensable part of our service provision and success. Feedback from customers and partners is taken seriously.
All employees strive to provide consistently high quality in the interest of our customers. To guarantee this high quality, employees and managers regularly attend training and further education courses to ensure a high level of competence. Management expressly supports these measures, which are clearly regulated in our quality management manual.
We promote friendly cooperation across all hierarchical levels and strive to offer career prospects.
Our process flows are defined transparently and clearly. They are subject to a continuous improvement process aimed at achieving and continuously enhancing customer satisfaction.
Newly introduced processes are immediately documented, and the documents are managed accordingly to ensure permanently high quality in all areas. Our understanding of quality, quality awareness, and the attitude of all employees toward quality are prerequisites for customer satisfaction.
Our quality policy is defined by management. Management is committed to the consistent application and continuous improvement of the quality management system. The quality policy is regularly reviewed for suitability and appropriateness and adjusted as necessary.
It establishes a framework for setting our quality objectives. To verify the quality management system and document the quality commitment of Precise Metal Production GmbH & Co. KG, management has decided to certify according to ISO 9001 and to operate according to the standards of ISO/TS 16949 – successfully for many years.
